Frequently Asked Questions
General Questions:
Can I bring my dog? Sorry, no dogs. For the safety and comfort of the local wildlife, as well as our staff and neighboring farms, dogs are no longer permitted on the property.
When is check in and checkout? Check in is at 3:00pm and check out is at 10:00am
What is your cancellation policy? Single room or cabin: If you reserve a single room or a cabin you will receive a refund only if you cancel with 14 day notice, minus a 10% handling charge which pays for the credit card transactions. Farmhouse or Bunkhouse: If you reserve the Farmhouse or Bunkhouse, you will receive a refund only if you cancel with 30 days notice. If you cancel with less than 30 days notice we will refund you only if we are able to rebook your space. All transactions are charged a 10% handling fee to cover the cost of processing the credit card. Camping. All camping spots are refunded with 24 hours notice but cancellations must be made through hipcamp.
We are going to have extra people is there extra parking? Yes. Overflow parking is permitted in the large meadow, on the left as you enter the property. Please be aware that we charge $15/person for each extra person in a campsite (more than 3 people) in a cabin or room (more than 2 people), in the Farmhouse or Bunkhouse (more than 12 people).
Can I have a campfire? Yes campfires are allowed. Please be responsible: always fully extinguish your fire before going to bed or leaving your campsite. During high wind advisories, Jug Handle reserves the right to temporarily ban fires until conditions improve. Safety First!
Is firewood available on site? No. Firewood is not available at the campground. However, there are several nearby options along Highway 1, just a mile or two away. You'll find a self-serve firewood kiosk, a gas station selling firewood, and wood is available at Harvest Market in Fort Bragg
Camping
Is campfire wood available on site? No, but there are several places to purchase firewood along Highway 1, only a mile or two up the road.
What campsites accommodate a large camper or RV? Large campers (10 to 24 feet) will fit well at sites 4, 6, 7 and 11 .
How many people are allowed per site? Each campsite comfortably accommodates 6 people.
Do you have power & water at each campsite? Campsite #4 has power. Sites #11 and #2 have large sinks with running water. There is a utility sink at the large bathroom and a spigot near site #6
Can I cancel or change my reservation? Yes, if you made your reservation through Hipcamp, you must cancel or change dates through Hipcamp.
Farmhouse
What type of kitchen equipment does the Farm House have? The Farmhouse has a wolf stove, barbeque grill, full size refrigerator, dishwasher, microwave, two toasters, two coffee makers, all pots and pans, service for 30 people.
Is there a handicapped accessible bedroom? Yes, there is a handicapped accessible bedroom and bathroom in the downstairs.
How many people can stay in the Farmhouse? The farmhouse has bedding for 20 people.
What is the heating system? The Farmhouse downstairs is heated by a wood stove and the upstairs is heated by an electric heater in each bedroom.
Do you provide sheets and blankets? Yes we provide all bedding.
Cabins
Do the cabins have a kitchen? Yes! We have a brand new eat-in kitchen that all three cabins share. It includes a full size fridge, stove with oven, microwave, toaster, blender and coffee maker.
What is the bathroom situation like? The cabin’s share a bathroom with shower.
Is there firewood on site? No. For cabins equipped with fireplaces, we provide the first bundle of wood. if you need more firewood, it will need to be purchased from one of the nearby locations along Highway 1.
What is the heating system? Orchard and GrandFir have wood stoves. Eucalyptus, Pelican and Osprey have electric wall heaters.
Do the cabins have electricity? Yes the cabins have lights and outlets.
Events
Can I hold my wedding at Jug Handle? Yes, if you also use our accommodations. We only host events for people who are renting one of our large facilities, which include: the farmhouse, the bunkhouse or the campground.
How much do events cost? In addition to regular accommodation rates, we charge a $1,000 event fee for events with 100 or fewer and a $2,000 event fee for events of more than 100 people. All events must pay a $500 damage deposit, which is fully refundable if no damage occurs. Please note that the Damage Deposit fee will not be returned if amplified music or load noise continues after 10:00. Additionally, the cost of extra and extraordinary cleaning and extra port-a-pottie cleaning will be deducted from the damage deposit.
How many people can Jug Handle accommodate for an event? 150 people if you rent the entire facility. Smaller events can be accommodated per the following maximum occupancy: Farmhouse sleeps 20 people, Bunk house sleeps 22 people, the three cabins and two cottages can accommodate 10, the main campground with all 11 sites can accommodate up to 90 people.
What is your cancellation policy? Refund with 30 days cancellation notice, minus 10% service fee. Otherwise we refund you the portion of your reservation fee that we are able to re-book with someone else.
Can we have loud music? Amplified music is only allowed until 10pm. We recommend that any events start winding down the music at 9:00 with mellower tunes to respect our neighbors. Deposits fees will not be returned if amplified music or load noise continues after 10:00. Additionally, you will still be required to turn off your music.
How many kitchens are there? We have three kitchens - one in the Farmhouse, one in the Bunkhouse and one in our new building for the cabins
How many bathrooms are there? Four in the Farmhouse, Four in the bunkhouse, one for the cabins and 5 in the campground. This is sufficient for most events.
How do you handle trash for events? Any group over 30 people will be required to pay an additional $300 garbage fee. For campground groups we will provide cans for collection.
Can we purchase firewood? Speak to the Guest Services Coordinator for up to date info on wood purchasing
Bunkhouse
What is your cancellation policy? Full refund with 30 days cancellation notice. Otherwise we refund you the portion of your reservation fee that we are able to re-book with someone else.
What type of kitchen equipment do you have? The Bunkhouse has an electric stove, full size refrigerator, microwave, toaster, coffee maker, all pots and pans, service for 20 people.
What’s the bathroom situation? Each room of the Bunkhouse has it’s own designated bathroom in an adjacent building (where the shared kitchen is). Blue Heron and Grey Fox each have a two stall bathrooms with a single stall shower. Redwood and Pygmy each have a single large ADA accessible bathroom with shower.
Is there a handicapped accessible bedroom? Yes, both the Pygmy Forest and the Redwood room have ADA bedrooms.
How many people can stay in the Bunkhouse? The bunkhouse sleeps 22 people. we also have six additional mattresses that can be put down for additional guests.
What is the heating system? The Bunkhouse is heated with Renai wall heaters.
Can I see a floor plan of the Bunkhouse? Yes see below.
