Frequently Asked Questions
General Questions:
Can I bring my dog? Sorry, no dogs. For the safety and comfort of the local wildlife, as well as our staff and neighboring farms, dogs are no longer permitted on the property.
When is check in and checkout? Check in is at 3:00pm and check out is at 10:00am.
What is your cancellation policy? Single room or cabin: If you reserve a single room or a cabin you will receive a refund only if you cancel with 14 day notice, minus a 10% handling charge which pays for the credit card transactions. Farmhouse or Bunkhouse: If you reserve the Farmhouse or Bunkhouse, you will receive a refund only if you cancel with 30 days notice. If you cancel with less than 30 days notice we will refund you only if we are able to rebook your space. All transactions are charged a 10% handling fee to cover the cost of processing the credit card. Camping. All camping spots are refunded with 24 hours notice but cancellations must be made through hipcamp.
We are going to have extra people is there extra parking? Yes. Overflow parking is permitted in the large meadow, on the left as you enter the property. Please be aware that we charge $15/person for each extra person in a campsite (more than 3 people) in a cabin or room (more than 2 people), in the Farmhouse or Bunkhouse (more than 12 people).
Do you have firewood? Firewood is available for purchase on site. One bundle for $10. Please bring CA$H. Firewood is available in front of the caretakers house (the yellow house on the left as you arrive). Please note this is our caretakers independent business, if you take without paying you are stealing from Florencio, who felled the tree, cut up the logs and split the wood. Be fair, pay for your wood.
Farmhouse
What type of kitchen equipment does the Farm House have? The Farmhouse has a wolf stove, barbeque grill, full size refrigerator, dishwasher, microwave, two toasters, two coffee makers, all pots and pans, service for 30 people.
Is there a handicapped accessible bedroom? Yes, there is a handicapped accessible bedroom and bathroom in the downstairs.
How many people can stay in the Farmhouse? The farmhouse has bedding for 20 people.
What is the heating system? The Farmhouse downstairs is heated by a wood stove and the upstairs is heated by an electric heater in each bedroom.
Cabins
Do the cabins have a kitchen? Yes! We have a brand new eat-in kitchen that all three cabins share. It includes a full size fridge, stove with oven, microwave, toaster, blender and coffee maker.
What is the bathroom situation like? The cabin’s share a bathroom with shower.
Is there firewood on site? Yes, each cabin is supplied with a limited amount of firewood, additional firewood is available for purchase at $10 per bundle. Please bring CA$H.
What is the heating system? Orchard and GrandFir have wood stoves. Eucalyptus, Pelican and Osprey have electric wall heaters.
Do the cabins have electricity? Yes the cabins have lights and outlets.
Do you provide sheets and blankets? Yes we provide all bedding.
Can I bring my dog? Sorry, no dogs.
Camping
Is campfire wood available on site? Yes we sell bundles for $10ea. There in one self-serve wood kiosk at the office. Bring CA$H!!.
What campsites accommodate a large camper or RV? Large campers (10 to 24 feet) will fit well at sites 4, 6, 7 and 11 .
How many people are allowed per site? Each campsite comfortably accommodates 6 people.
Do you have power & water at each campsite? Campsites 4 and 11 are the only campsites with power and water. There is potable water available to all campers at various spigots throughout the campground.
Can I cancel or change my reservation? Yes, if you made your reservation through Hipcamp, you must cancel or change dates through Hipcamp.
Bunkhouse
What is your cancellation policy? Full refund with 30 days cancellation notice. Otherwise we refund you the portion of your reservation fee that we are able to re-book with someone else.
What type of kitchen equipment do you have? The Bunkhouse has an electric stove, full size refrigerator, microwave, toaster, coffee maker, all pots and pans, service for 20 people.
What’s the bathroom situation? Each room of the Bunkhouse has it’s own designated bathroom in an adjacent building (where the shared kitchen is). Blue Heron and Grey Fox each have a two stall bathrooms with a single stall shower. Redwood and Pygmy each have a single large ADA accessible bathroom with shower.
Is there a handicapped accessible bedroom? Yes, both the Pygmy Forest and the Redwood room have ADA bedrooms.
How many people can stay in the Bunkhouse? The bunkhouse sleeps 22 people. we also have six additional mattresses that can be put down for additional guests.
What is the heating system? The Bunkhouse is heated with Renai wall heaters.
Can I see a floor plan of the Bunkhouse? Yes see below.
Events
Can I hold my wedding at Jug Handle? Yes, if you also use our accommodations. We only host events for people who are renting one of our large facilities, which include: the farmhouse, the bunkhouse or the campground.
How much do events cost? We change a $1,000 event fee for events with 100 or fewer and a $2,000 event fee for events of more than 100 people. All events must pay a $500 damage deposit, which is fully refundable if no damage occurs. Please note that the Damage Deposit fee will not be returned if amplified music or load noise continues after 10:00. Additionally, the cost of extra and extraordinary cleaning and extra port-a-pottie cleaning will be deducted from the damage deposit.
How many people can Jug Handle accommodate for an event? 140 people if you rent the entire facility. Smaller events can be accommodated per the following maximum occupancy: Farmhouse sleeps 20 people, Bunk house sleeps 22 people, the three cabins and two cottages can accommodate 10, the main campground with all 11 sites can accommodate up to 90 people.
What is your cancellation policy? Refund with 30 days cancellation notice, minus 10% service fee. Otherwise we refund you the portion of your reservation fee that we are able to re-book with someone else.
Can we have loud music? Amplified music is only allowed until 10pm. We recommend that any events start winding down the music at 9:00 with mellower tunes to respect our neighbors. Deposits fees will not be returned if amplified music or load noise continues after 10:00. Additionally, you will still be required to turn off your music.
How many kitchens are there? We have three kitchens - one in the Farmhouse, one in the Bunkhouse and one in our new building for the cabins
How many bathrooms are there? Four in the Farmhouse, Four in the bunkhouse, one for the cabins and seven port-a-potties in the campground. This is sufficient for most events.
How do you handle trash for events? Any group over 30 people will be required to pay an additional $300 garbage fee. This will lover our staff time for collection as well as the trip to the dump along with the fees. For campground groups we will provide cans for collection.
Can we purchase firewood? Yes we can sell you a truck load of firewood for $175.